Terms and Conditions
By using Sterling Tennis League services, you agree to the Terms and Conditions to its fullest extent.
Disclaimer
By using the services provided by Sterling Tennis League, you acknowledge that tennis involves a certain amount of physical activity and that there is always a risk of injury or accidents. Coaches of Sterling Tennis League will take reasonable steps to ensure your safety during the coaching sessions, but by using the services, you agree to assume all risk and responsibility for any injuries, accidents or damages that may occur during or as a result of the coaching sessions. Sterling Tennis League shall not be liable for any losses or damages, whether direct, indirect, incidental or consequential, arising from the use of this website or the coaching services provided.
Code of Conduct
Respect: All clients are expected to treat the coach, other
clients, and
the website with respect and professionalism at all times.
Communication: Clients should communicate with the coach in a timely and respectful
manner, and
refrain from using inappropriate language, bullying, harassment or discrimination.
Equipment and Facilities: Clients are responsible for taking care of the equipment and
facilities provided during the coaching sessions and should report any damages or issues to the
coach.
Safety: Clients should follow all safety guidelines and instructions provided by the
coach
during the coaching sessions.
Attendance: Clients should attend the coaching sessions on time and notify the coach at
least
1-day in advance if they are unable to attend.
Confidentiality: Clients should keep all coaching materials and information provided by
the
coach confidential and not share it with others without the coach's written permission.
Compliance: Clients should comply with all applicable laws and regulations related to the
coaching services provided by the coach.
Privacy Policy
Collection of Personal Information: We may collect personal information, such as your
name,
email
address, phone number, and billing information when you use our services.
Use of Personal Information: We may use your personal information to communicate with
you,
process
payments, and provide the coaching services you have requested.
Protection of Personal Information: We take reasonable measures to protect your personal
information
from unauthorized access, disclosure, or misuse.
Sharing of Personal Information: We do not sell or rent your personal information to
third
parties,
but we may share your information with service providers who assist us in providing the coaching
services.
Retention of Personal Information: We retain your personal information for as long as
necessary to
provide the coaching services and as required by law.
Cookies and Tracking: We use cookies and other tracking technologies to improve our website
and
services, and to analyze website usage and trends.
Children's Privacy: Our website and services are not directed to children under the age
of
13, and
we do not knowingly collect personal information from children under 13.
Changes to the Privacy Policy: We may update this Privacy Policy from time to time, and
we
encourage
you to review it periodically.
Liability
Limitation of Liability: The coach will not be liable for any direct, indirect, or
consequential
damages arising from the coaching services provided.
Assumption of Risk: Clients acknowledge that participating in tennis coaching and
training
sessions involves inherent risks, and that they assume these risks voluntarily.
Release of Liability: Clients release the coach from any liability for any injuries,
losses, or
damages arising from their participation in the coaching sessions.
Indemnification: Clients agree to indemnify and hold the coach harmless from any claims,
liabilities, or damages arising from their participation in the coaching sessions.
Safety and Supervision: The coach will take reasonable measures to ensure the safety and
supervision of the coaching sessions, but clients acknowledge that they have a responsibility to
participate safely and follow all safety guidelines and instructions.
Intellectual Property
Coaching materials: This includes any written or visual materials that the coach has
created for
the purpose of coaching, such as training manuals, lesson plans, and instructional videos.
Branding and marketing materials: This includes any logos, slogans, or marketing
materials that
the coach has created to promote their coaching services.
Website content: This includes any text, images, or videos that the coach has created for
their
website, such as blog posts, testimonials, or instructional videos.
Social media content: This includes any content that the coach has posted on their social
media
accounts, such as training tips, motivational messages, or promotional posts.
Name and likeness: This includes the coach's name, image, or likeness, which may be
protected
under laws related to publicity rights or trademarks.
Payment and Refunds
Payment methods: The coach may specify the payment methods that they accept, such as
credit
cards, PayPal, or bank transfers.
Payment schedule: The coach may specify the payment schedule, such as whether payment is
due
before or after the coaching session, or whether payment is required in advance for a package of
coaching sessions.
Late payment fees: The coach may charge a late payment fee if the client fails to pay on
time,
and may specify the amount of the fee and the time frame for payment.
Refund policy: The coach may specify the refund policy for prepaid coaching sessions or
packages, including any conditions under which refunds will be issued. Clients may be entitled
to a refund if they are not satisfied with the coaching services provided. The refund policy may
specify the conditions under which a refund will be issued, such as if the coaching sessions are
canceled by the coach or if the coach fails to provide the agreed-upon services.
Taxes: The coach may specify whether their coaching fees include any applicable taxes, or
whether taxes will be added to the fee and paid by the client.
Cancellation and Termination
Cancellation policy: Clients may be required to give a certain amount of notice if they
need to
cancel a scheduled coaching session, such as 24 hours' notice. If a client cancels without
giving proper notice, they may be charged a cancellation fee.
Make-up sessions: If a client misses a scheduled coaching session due to illness or other
unforeseen circumstances, the coach may offer a make-up session at a later date. The policy may
specify the conditions under which make-up sessions will be offered, such as the availability of
the coach and the client's ability to reschedule within a certain timeframe.
Termination of services: Either the coach or the client may terminate the coaching
services at
any time, with or without cause. If the client terminates the services before the end of a
prepaid package or subscription, they may be entitled to a prorated refund based on the
remaining coaching sessions.
Indemnification
Clients agree to indemnify and hold the coach harmless from any claims, damages, or expenses
arising from their participation in the coaching sessions.
Clients agree to indemnify and hold the coach harmless from any claims, damages, or expenses
arising from their breach of the terms and conditions, including any violations of the code of
conduct or misuse of the coach's intellectual property.
Clients agree to indemnify and hold the coach harmless from any claims, damages, or expenses
arising from any injury or harm caused by the client to any third party during the coaching
sessions.
Governing Law and Jurisdiction
Governing law: The terms and conditions may specify the governing law that applies to any
disputes arising from the coaching services, such as the laws of the state or country in which
the coach is based.
Jurisdiction: The terms and conditions may specify the jurisdiction where any legal
disputes will be resolved, such as the courts of the state or country in which the coach is
based.
Dispute resolution: The terms and conditions may specify a process for resolving any
disputes, such as mediation or arbitration, before resorting to legal action.